Excellent place to stay in Tokyo. The staff are incredibly welcoming and friendly. They were happy to help with any request very efficient and informative. They were responsive and open to any of my questions. We had forgotten an item there and after a few days we return hoping that they found it and to our pleasant surprise they had it. This is the most convenient hotel you can get to the airport monorail. Had a wonderful view of Rainbow bridge from our hotel room. Would recommend this to anyone coming to Tokyo. Can't think of anything that needs improved. All were excellent.