Intercontinental Tokyo Bay, An IHG Hotel

LikedLocation and rooms

DislikedToo expensive for what is delivered

Likednothing does not feel like a 5 stay hotel at all will not book this hotel ever again

DislikedThis 5 stat hotel does not have much facilities . Imagine not having netflix on their screen ?? Their remote has netflix on it but when i ask them they say no we do not have. Next full length mirror is only visible when i close the bathroom door and bed was not comfortable at all i slept in 4 star hotel before and it was so much better in every ways. Also how can a 5 star hotel not have a spa and massage facilities?? Breakfast was meh ... not widespread at all

LikedVery clean.

DislikedPoorly trained in f +b outlets. Breakfast is rushed and poor selections. Italian restaurant we had to ask several times for service. General feeling is poor level of English and general lack of training in basic food service.

LikedQuiet area but close to eateries and train and subways stations. They also provide a shuttle bus to the nearest station Hamamasutcho which saves walking 15 mins. There is a bus to take you back on a schedule of course.

DislikedTheir F&B outlets were extremely expensive.

LikedLocation , view , interior.

DislikedThe stuff should speak English to deal with visitors. Which is rare thing in 5 star hotel