the room was very clean, good mattress and linens. there was no shampoo just a general cleaner. the toilet paper was cheap and rough. The restaurant was fine for breakfast but really poor for dinner.
7.3
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DoubleTree by Hilton London Excel
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DoubleTree by Hilton London Excel Hotel
2 Festoon Way 2 Festoon Way, London, E16 1RH, United Kingdom Show Map | Official Site
8.0
Excellent
from 2,964 reviews
About DoubleTree by Hilton London Excel
Situated in London, DoubleTree By Hilton London Excel provides modern accommodation and has water views. Rooms are air conditioned and a wireless internet connection is provided free of charge.
This elegant hotel provides meeting rooms, 24-hour room service and a 24-hour reception. In addition, the multilingual staff are on hand to offer assistance.
Rooms at DoubleTree By Hilton London Excel are well-appointed and provide an alarm clock, a flat-screen TV and a desk. They feature ironing facilities, heating and a radio.
DoubleTree By Hilton London Excel features a restaurant and a bar where guests can unwind at the end of the day with dinner and a drink.
The hotel is situated just a short walk from ExCeL London. It is within a 20-minute stroll of Royal Victoria Docklands Light Railway Station and Custom House for Excel DLR Station, which allows for convenient access in and around London.
Excellent 8.0
2,964 guest reviews
Hotel Features
Activities
Pay-per-view channels
Policy
Pets not allowed
Services
Currency exchange on-site, Business centre, Meeting/Banquet facilities, Wake-up service, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Shuttle service (free), Ticket service, Contactless check-in/check-out
General
Disabled access, Cable or satellite TV, Kitchen/kitchenette, Free parking, Laundry facilities, Room service, No smoking, Restaurant, Bar/Lounge, Air-conditioned, 24-hour front desk, Safe, Smoke alarms, Refrigerator, Linens, Towels, Iron and ironing board, Accessible by lift, Adapter, Alarm clock, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Carpeted, City view, Cleaning products, Coffee machine, Conditioner, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Fruits, Hardwood or parquet floors, Heating, Interconnected room(s) available, Key card access, Kids meals, Kid-friendly buffet, Landmark view, Laptop safe, Lowered sink, Newspapers, Private bathroom, Radio, River view, Roll-in shower, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Shower chair, Slippers, Snack bar, Socket near the bed, Sofa, Sofa bed, Soundproof rooms, Soundproofing, Tea/coffee maker, Telephone, Toilet, Toilet paper, Toilet with grab rails, Toothbrush, Dustbins, Tumble dryer, TV, Upper floors accessible by lift, VIP room facilities, Walk-in shower, Wardrobe or closet, Ironing service, Packed lunches, Bathrobe, First-aid kit, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitiser in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Staff follow all safety protocols as directed by local authorities
Internet
Free Wi-Fi, Wi-Fi available in all areas
Check-in
From 03:00 PM
Check-out
Prior to 12:00 PM
DoubleTree by Hilton London Excel reviews
DoubleTree by Hilton London Excel
8.0
Excellent
from 2,964 reviews
Rating summary
-
Cleanliness
8.6
-
Comfort
8.4
-
Location
8.0
-
Services
8.0
-
Staff
8.4
-
Value for money
7.7
Recent reviews of DoubleTree by Hilton London Excel
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mary
Families with young children
Nov 2019
Verified Stayclean hotel but some problems
