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Phoenix Hotel Hotel

1-8 Kensington Gardens Square 1-8 Kensington Gardens Square, London, W2 4BH, United Kingdom Show Map

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8.4
Excellent from 1,013 reviews
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About Phoenix Hotel

Set in Westminster, Phoenix Hotel London is a stone's throw from Queensway. The multiple facilities this cosy hotel offers include a safe, a concierge and luggage storage.

The hotel has 125 rooms and has been recently refurbished. Staff are available 24 hours a day and can help with booking tours and tickets.

The cosy rooms feature a private bathroom, tea and coffee making facilities and wireless internet access. After settling in to their room, guests can explore the area with use of Bayswater Tube Station, which is within a five-minute walk of the hotel.

Attractions close to Phoenix Hotel London include Notting Hill Gate, Kensington Palace and Kensington Gardens. It is within a 20-minute walk of Lancaster Gate Tube Station, which allows for convenient access in and around London.

Excellent 8.4
1,013 guest reviews

Hotel Features

Policy

Pets not allowed

Services

Ticket service, Babysitting or child care, Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Laundry service, Meeting/Banquet facilities, 24-hour security

General

Electric kettle, Radio, Entire unit located on ground floor, Family rooms, Linens, Towels, Fan, Safety deposit box, Fire extinguisher, Laundry facilities, Lift, Flat-screen TV, Free toiletries, Shampoo, Smoke alarms, Heating, Shower, Physical distancing in dining areas, Physical distancing rules, First-aid kit, CCTV in common areas, No smoking, Bathtub, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Body soap, Hairdryer, Tea/coffee maker, Telephone, Use of cleaning chemicals that are effective against coronavirus, Cable or satellite TV, Carpeted, Newspapers, Air-conditioned, Toilet, Guest accommodation is disinfected between stays, Toilet paper, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Safe, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Complimentary breakfast, Upper floors accessible by lift, Staff follow all safety protocols as directed by local authorities, Desk, Private bathroom, Wardrobe or closet, 24-hour front desk, Storage available

Internet

Free Wi-Fi, Wi-Fi available in all areas, Internet

Check-in

From 01:00 PM

Check-out

Prior to 11:00 AM

Phoenix Hotel reviews

Phoenix Hotel
8.4
Excellent
from 1,013 reviews

Rating summary

  • Cleanliness 8.8
  • Comfort 8.2
  • Location 9.1
  • Services 8.0
  • Staff 8.7
  • Value for money 8.1

Recent reviews of Phoenix Hotel

  • Luis O. S

    Jun 2018

    Verified Stay

    Great Location

    Bays water underground station is 2 minutes away from the hotel. Small rooms but worth for the amount I paid for the hotel. Clean rooms. Couple of good cocktails bars around the hotel. One decent shopping mall is within walking distance. I've stayed in the hotel twice and found it welcoming, comfortable and excellent value. The hotel location is very easy to reach by train and the area is lively and pleas. Kensington Gardens are very close by and make an excellent place for a stroll. I have also enjoyed walking all the way through Hyde Park to Oxford Street. The staff in the hotel are helpful and pleasant and you'll have everything you need for a comfortable stay.

    8.5