The staff were all amazing very welcoming and accommodating to all our needs. They allowed us to leave our luggage after check out for several hours. Everyone seems to do everything with their heart and soul. Only stayed one night but good value for money. The room was nice and comfortable, very cozy and cool which was just what we needed after a long day. The room was great and exactly what I needed, service was incredible. The staff was very warm and welcoming and made our first stay in Japan one to remember. Very happy with our overall stay and will book this place again.