Wed 5/8
-
Thu 6/8
2 guests, 1 room
Deals from
₹ 6,413
/Cheapest rate per night
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Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 29 July 2026.
Wed 5/8
-
Thu 6/8
Deluxe room
bed type unknown
₹ 6,413
nightly with fees
bed type unknown
₹ 6,492
nightly with fees
bed type unknown
₹ 7,331
nightly with fees
Executive room
bed type unknown
₹ 12,871
nightly with fees
bed type unknown
₹ 14,072
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
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Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 29 July 2026.
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nigh...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach chairs

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 596 reviews of Shangri-la Surabaya to date. Review data was last updated on 29 July 2026.
9.2
Wonderful
596 verified ratings
Wonderful
371
Very good
105
Good
71
Okay
23
Fair
9
Mediocre
10
Poor
7
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Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 2,130 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 29 July 2026.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 29 July 2026.
Shangri-la Surabaya location: JL. May. Jend. Sungkono 120

Most Popular Landmarks

  • Surabaya Town Square1.7 km
  • Surabaya Zoo2.4 km
  • Museum Mpu Tantular2.6 km
  • Royal Plaza Surabaya3 km
  • Bukit Darmo3.1 km
  • Tunjungan Plaza4.1 km
  • BG Junction4.3 km
  • Surabaya Plaza Shopping Mall4.5 km
  • Supermal Surabaya Convention Center4.6 km
  • World Trade Centre4.6 km
  • Monumen Kapal Selam4.6 km
  • Taman Hiburan Rakyat4.9 km

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 29 July 2026.

  • Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

    There is a 10% difference in the average nightly rate of 5 stars hotels in Surabaya and the average nightly rate at Shangri-la Surabaya. The rate at Shangri-la Surabaya is just ₹ 8,165/night and is considered a very good deal when staying in Surabaya.

  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    At 20.2 km away, Surabaya Juanda Airport is the closest airport to Shangri-la Surabaya. The average expected drive time from Shangri-la Surabaya to Surabaya Juanda Airport is 0h 15m. It’s a good idea to research traffic trends between your hotel and the airport.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city centre?

    The centre of Dukuh Pakis, Surabaya, is just 1.8 km away from the front doors of Shangri-la Surabaya. You can find many fellow tourists at places such as Gelora 10 November Stadium, which you can get to from Shangri-la Surabaya using any means of transportation.

  • What is the Shangri-la Surabaya phone number?

    The best way to contact Shangri-la Surabaya is by calling +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Shangri-la Surabaya?

    12:00 is the check-out time at Shangri-la Surabaya. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    Usually Shangri-la Surabaya room prices are around ₹ 8,165/night, with the cheapest deals starting from ₹ 5,706/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Shangri-la Surabaya?

    There is a restaurant located in Shangri-la Surabaya. Please contact them for kitchen hours. The hotel also has a bar.

  • Does Shangri-la Surabaya have a laundry service?

    This accommodation does offer laundry services. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Shangri-la Surabaya offer accessible rooms?

    Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is Shangri-la Surabaya located?

    Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

  • Are there any other Shangri-La hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

See more FAQs

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