Shangri-la Surabaya

Shangri-la Surabaya

Hotel
5 stars 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 535 reviews
8.9

₹ 6,663

Cheapest rate

rate per night

Provider
Nightly total
₹ 6,663

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 30 April 2025.
Wed 7/5
Thu 8/5
Standard Room
bed type unknown
Deluxe room
1 king bed
1 king bed
bed type unknown
King room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 30 April 2025.
Luxury hotel with 5 restaurants and a full-service spa Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area sh...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Night club
  • Storage available
  • Spa and wellness centre
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness centre
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 535 reviews of Shangri-la Surabaya to date. Review data was last updated on 30 April 2025.
8.9
Very GoodBased on 535 verified guest reviews

Pros +
  • And the breakfast was superb! (in 22 reviews)
  • The staff were helpful kind and friendly (in 36 reviews)
  • Amazing choices and very high quality. (in 1 review)
Cons -
  • Never ever stay at this hotel. (in 10 reviews)
  • Got a late check out at 4pm due to our late flight. (in 2 reviews)
  • The whorse TV i have ever had in a 5 star hotel (in 8 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-la Surabaya

View a collection of 59 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 30 April 2025.

Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 1,798 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 30 April 2025.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 30 April 2025.

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 30 April 2025.
  • Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

    There is a 52% difference in the average nightly rate of 5 stars hotels in Surabaya and the average nightly rate at Shangri-la Surabaya. The rate at Shangri-la Surabaya is just ₹ 8,690/night and is considered a very good deal when staying in Surabaya.

  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    At 20.2 km away, Surabaya Juanda Airport is the closest airport to Shangri-la Surabaya. The average expected drive time from Shangri-la Surabaya to Surabaya Juanda Airport is 0h 15m. It’s a good idea to research traffic trends between your hotel and the airport.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city centre?

    The centre of Dukuh Pakis, Surabaya, is just 1.8 km away from the front doors of Shangri-la Surabaya. You can find many fellow tourists at places such as Ampel Mosque, which you can get to from Shangri-la Surabaya using any means of transportation.

  • What is the Shangri-la Surabaya phone number?

    The best way to contact Shangri-la Surabaya is by calling +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Shangri-la Surabaya?

    12:00 is the check-out time at Shangri-la Surabaya. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    Usually Shangri-la Surabaya room prices are around ₹ 8,690/night, with the cheapest deals starting from ₹ 5,400/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Shangri-la Surabaya?

    There is a restaurant located in Shangri-la Surabaya. Please contact them for kitchen hours. The hotel also has a bar.

  • Does Shangri-la Surabaya have a laundry service?

    This accommodation does offer laundry services. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Shangri-la Surabaya offer accessible rooms?

    Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is Shangri-la Surabaya located?

    Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

  • Are there any other Shangri-La hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

See more FAQs

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