The staff here were wonderful, they were obliging and very kind, they were all so kind and thoughtful. All were extremely friendly and helpful. Happy attentive sweet people who went above and beyond the call of duty. Excellent location not far from JR & Subway station and there is a convenient store next door and there are several restaurants and cafes nearby. . It's convenient to travel around Tokyo. The hotel provides things that makes your stay comfortable. Loads of food places & convenience stores close by. They provided maps and specific instructions to get to tourist locations in English.